Privacy & Policy

We value the trust you place in GoldBox Holidays (goldboxholidays.com). That is why we follow high standards for secure transactions and for the privacy of customer information. This policy explains how we collect and share information.

Please note: this privacy policy can change at any time. Please read it from time to time so that you know about any changes.

Collection of personally identifiable information

We collect personally identifiable information (your email address) when you create a free account with GoldBox Holidays. You can browse some parts of our site without registering. Some activities, such as searching for properties, viewing property contact information and registering a property, need registration.

Use of demographic and profile data

We use your personal information to provide the services you ask for. Where we use your personal information to market to you, we will give you a way to opt out of that use.

We also use your personal information to:

• resolve disputes
• troubleshoot problems
• help promote a safe service
• collect fees owed
• measure consumer interest in our products and services
• inform you about online and offline offers, products, services and updates
• customise your experience
• detect and protect us against error, fraud and other criminal activity
• enforce our terms and conditions
• any other purpose we describe to you at the time we collect the information

To keep improving our products and services, we collect and analyse demographic and profile data about how users use our website.

We identify and use your IP address to help diagnose problems with our server and to run our website. We also use your IP address to help identify you and to gather broad demographic information.

From time to time we may ask you to fill in optional online surveys. These may ask for contact details and demographic details, such as postal (zip/PIN) code, age or income level. We use this data to tailor your experience on our site, to show you content we think may interest you, and to display content according to your preferences.

Cookies

A cookie is a small piece of information that a web server stores on your web browser so that it can read it back later. Cookies help the browser remember information about a particular user. GoldBox Holidays places both permanent and temporary cookies on your computer's hard drive. Our cookies do not contain any of your personally identifiable information.

Sharing of personal information

We may share personal information with other corporate entities and affiliates to:

• help detect and prevent identity theft, fraud and other possibly illegal acts
• link related or multiple accounts to prevent abuse of our services
• provide joint or co-branded services that you ask for, where more than one corporate entity provides the service

These entities and affiliates may not market to you because of this sharing unless you clearly opt in.

We may disclose personal information if the law requires it, or if we believe in good faith that disclosure is reasonably necessary to respond to subpoenas, court orders or other legal process. We may disclose personal information to law enforcement offices, third-party rights owners or others if we believe in good faith that this is reasonably necessary to:

• enforce our Terms or Privacy Policy
• respond to claims that an advertisement, posting or other content violates the rights of a third party
• protect the rights, property or personal safety of our users or the general public

GoldBox Holidays and its affiliates will share some or all of your personal information with another business entity if we (or our assets) plan to merge with, or be acquired by, that business entity. If such a transaction happens, the other business entity (or the new combined entity) will be required to follow this privacy policy for your personal information.

Links to other sites

Our site links to other websites that may collect personally identifiable information about you. GoldBox Holidays is not responsible for the privacy practices or the content of those linked websites.

Security precautions

Our site has strict security measures in place to protect against the loss, misuse and alteration of information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is with us, we follow strict security guidelines to protect it against unauthorised access.

Choice and opt-out

After you set up an account, GoldBox Holidays gives all users the chance to opt out of non-essential (promotional and marketing) messages from us on behalf of our partners, and from us in general.

To remove your contact information from all GoldBox Holidays lists and newsletters, please contact us at the address below.

Questions

Please send any questions about this policy to: info@goldboxholidays.com

Promotional calls and messages

By submitting our web form, you agree to receive promotional calls on the number you share. These calls and SMS/RCS messages will come from a third-party platform.

Can't find what you're looking for? Our customer care team are here to help. Contact Customer Care.